In the event that you want to exchange or return, contact the technical support numbers
966583774079.
* The product must be in its new condition, intact and new, with its original packaging.
* Replacement within: 4 working days upon receipt of the shipment, and the customer shall bear the return shipping fee to the store.
* Return within: 48 hours upon receipt of the shipment, and the customer shall bear the return shipping fee to the store of 27 riyals.
Seasonal sale days (Ramadan - National Day - Founding Day - White Friday) Return 24 hours
* If the order was previously paid by credit / debit card, we provide our valued customers with a refund service, if the order was by credit card or SADAD. However, it does not apply in the case of “cash on delivery”.
*If you paid your order by credit/debit card, you can return the products to us and request a refund to the credit/debit card
* It takes 7 working days to return the amount to your account until it is deposited in your account, after receiving the returned shipment.
* (Credit card) It takes 20 working days to be deposited in your account, after receiving the returned shipment.
In the event that you paid upon receipt, we will return the amount to your account